Staffing Challenges in the HVAC/Plumbing Industry In the HVAC and plumbing world, there’s a crunch to find skilled folks who can juggle job schedules and chat with customers. As demand for these outsourced dispatching services grows, this shortage leads to delays and upset customers. It’s all about keeping homes cozy, cool, and leak-free, but finding … Continued

What is one strategy for an HVAC (heating, ventilation, and air conditioning) Company to grow its customer base?  To help HVAC companies grow their customer base, we asked business leaders and marketing professionals this question for their best advice. From planning a PPC strategy for seasonal trends to using online directories, there are several customer … Continued

If you go back a few decades and turn on the radio or a television, you could almost guarantee landing on a commercial sporting a catchy jingle for home improvement services. Carpenters, plumbers, HVAC, and skilled specialists of all modalities had found a niche on the radio and TV waves in between the onslaught of … Continued

For home improvement to be successful, good communication is important. Those contractors who do well at sharing ideas and knowing what their clients want are usually the best. This article emphasizes on communication in such projects as well as outlines major skills of contractors. We also look into ways of enhancing communication and handling challenges … Continued

Understanding the importance of references and work samples You’re a business owner, and chances are you’ve got clients that absolutely love you. They’re satisfied with your service, but just as importantly, they trust you and your employees, and your personalities mesh well together. But let’s say you’re an electrician. Like many home-improvement services, there’s really … Continued

The home improvement industry is notoriously labor intensive. With long hours and backbreaking work, you have hardly any time (not to mention energy) left to find leads and grow your business. That’s where HelpSquad can save the day. While you focus on your job and put just a little work into gaining leads, HelpSquad can … Continued

How Live Chat Can Take the Heat off of HVAC Owners It’s been three weeks of record-breaking heat and your days are getting longer and longer as you go from tired air conditioner to tired air conditioner trying to keep your customers comfortable. As a busy HVAC business owner, you don’t really have time to … Continued