
Hospitality
Restaurant Business Strategies to Stay Afloat Through COVID-19 Crisis
It is in crisis that we get to know ourselves more than ever. The COVID-19 pandemic has made the world rethink its habits, and quickly. People are now forced to stay inside, avoid, public places and change their routines.The coronavirus outbreak altered the way people work, play, and, importantly, the way they eat. As it … Continued
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Hospitality
Why Language Doesn’t Have to Be a Barrier
Whether your guests are traveling for business or pleasure, you want their accommodations to be the least of their worries. But when your website is written in a language your guests aren’t comfortable with, that can pose a problem. In fact, one study found that 56 percent of consumers thought the ability to obtain information … Continued
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Hospitality
Three Reasons You’ll Wish You Had Whisper Technology Sooner
Picture this: You’re interacting with a guest, helping her with her unique needs, when she asks you a question you just don’t know the answer to. You know where to find the person who knows the answer–he’s downstairs in the lobby–but you don’t want to make the guest wait, and you want her to have … Continued
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Hospitality
Why Your Guests Want You to Text Them
While local news stations struggle to decode emojis as if they were modern-day hieroglyphs, texting and messaging are becoming the main form of communication for Americans—in 2017, Americans sent 781 billion texts monthly, an incredible increase from 12 million texts monthly in 2000. But they aren’t just texting one another; they’re texting businesses. SMS … Continued
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