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Customer Service Outsourcing Guide
A Complete Guide to Outsourcing Customer Service
17 Jul 2023 By: Michael Kansky
Customer service outsourcing is not for everyone. It can do magic for some companies while damage for others. Let's explore benefits and pitfalls of customer service outsourcing in this guide.

Customer Service Outsourcing Guide
What is Customer Service BPO?
07 Jun 2023 By: Michael Kansky
Today’s businesses must boost efficiency and improve customer satisfaction. Customer Service BPO (Business Process Outsourcing) is crucial here. Outsourcing customer service helps streamline operations and improve support. It lets companies focus on core tasks and growth, while experts handle customer interactions. Learn how Customer Service BPO can boost efficiency and customer loyalty in your business. … Continued