Healthcare
03 Apr Insurance Services
HIPAA Compliance for Outsourced Healthcare Services
Securing HIPAA (Health Insurance Portability and Accountability Act of 1996) compliance in outsourced healthcare services is key to protecting patient data and meeting legal standards. This guide clarifies the compliance journey. Giving providers and partners insights into vital practices, laws, and strategies for adherence. Delving into HIPAA’s details and its impact on outsourced services. Offering … Continued
02 Apr Answering Service
The Impact of Medical Healthcare Call Centers to Patients and Physicians
Medical healthcare call centers are key in healthcare in this fast-paced industry. They link patients with doctors, making sure messages are fast and clear. Knowing how they work, what they do, and their effect on patient care shows their big value to both patients and medical teams. Understanding Medical Healthcare Call Centers Healthcare call centers are … Continued
20 Mar Answering Service
What Industries will be most impacted by AI Chatbots?
AI chatbots are one of the innovations that have gained popularity as a game changer in the fast moving technology landscape of today. Such smart virtual helpers may change the face of several sectors. AI chatbots change the customer interaction dynamics and improve efficiency. Now, let’s take a dive into the impact of AI chatbots in industries … Continued
08 Nov Customer Service
Healthcare Outsourcing: Key Statistics You Need to Know
Healthcare outsourcing is becoming more popular as costs go up and the need to work efficiently grows. This article covers important stats and reasons behind its rise. It helps healthcare professionals decide on outsourcing wisely. What is Healthcare Outsourcing? Healthcare outsourcing lets organizations hand off jobs like medical coding and billing to outside pros. This … Continued
01 Mar Healthcare
8 Reasons for Healthcare Helpdesk Implementation
Healthcare is a critical aspect of our society, and many healthcare providers face challenges in offering streamlined support to patients. Modern systems use tech to execute precise hospital management, where every system is interlinked through an optimized network. Healthcare helpdesk, therefore, is an important part of modern patient care. Let’s consider a multispeciality hospital. Multiple patients … Continued
04 Jun Blog
Going to the Dentist: The “COVID-19” Norm
If you’re anything like me, you absolutely LOVE the feeling of clean teeth after you’ve been to the dentist. Sure, I follow the recommended brushing and flossing rules they say to follow, but nothing compares to the cleanliness of freshly clean and polished teeth. A handful of dental practices were able to remain open during … Continued
11 May Insurance Services
How COVID-19 is Changing Health Insurance
Lowen Anders loved her job. For six years, Lowen worked as a freelance contractor for an architecture firm that valued sustainability and the overall health of the environment. As part of her contract, the firm offered her a comfortable salary and health benefits. Because offering freelance employees health insurance benefits wasn’t required, Lowen knew how … Continued
22 Apr Customer Service
How Medical Practices Can Adapt During the COVID-19 Outbreak
You’re sick of hearing about COVID-19. We’re sick of writing about it. And, collectively, we’re all sick of dealing with it. Sadly, we have no choice but to continue to adjust to the “new normal.” What other option do we have? The truth is we were all unprepared to handle a shit show of this … Continued
17 Aug Healthcare
The Advantages of Live Chat and Auto-translation in the Medical Industry
The healthcare industry leans more and more on technology, including human translation for sensitive communications. Live chat and automatic translation have become essential for improving medical services. This article will talk about the many ways these tools benefit both patients and healthcare professionals. Understanding Live Chat and Automatic Translation Defining Live Chat in the Medical … Continued