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Unemployment Insurance During COVID-19
March 10, 2020. The date will stick out in Lowen Anders’ head for years. It’s the date she got the call that said schools were closing because of COVID-19. Lowen was laid-off. Lowen had been a freelance contractor for the New York City school system for six years teaching architecture in elementary and middle schools. … Continued
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Business Communications: The Age of Virtual Connections
Virtual business communications have a longer history than one may realize. Pre-colonial Native American tribes used smoke signals to deliver messages. Europeans transmitted information between cities using a visual telegraphy system in the late 18th century. And once Samuel Morse patented the telegraph in 1844, the virtual communications rapidly gained speed on the information-sharing highway. … Continued
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Veterinary Telemedicine: Helping Our Pets During Quarantine
Image from Cosmopolitan, UK Instagram You may consider yourself lucky if you’re quarantined with your pets. But do your pets feel the same way?! Suddenly, we’re spending all day with them. We’re interrupting their naps, increasing their snack intake, and judging them for sleeping all day – poor things! But in all seriousness, the mandated … Continued
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Essential employees' rights during COVID-19 Outbreak
It’s honorable to be essential. Everyday millions of essential workers show up for work to keep the world going amidst the COVID-19 outbreak. Healthcare, food, transportation and other industries must continue operations to ensure public health and safety. However, in these unprecedented times, many find themselves risking their own safety, health, and lives. As essential … Continued
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Live Chat Customer Support FAQs and Debunked Live Chat Service Myths
New things can be scary. In 1876 when telephones were becoming more and more popular, people were suspicious. It was during a time when few people had firsthand experience with electrical machines. There were many fears surrounding the telephone. Was it dangerous? Could other people listen in on conversations? Telephone companies had to work hard … Continued
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Hospitality Sales After The Pandemic: A Story of Smart Marketing
“Here we go, again!” Lily sat at her dining room table with her laptop still open. Following a few weeks of complete uncertainty, it was nice to at least hear something from Jack. The famous Hotel of the Future which Lily has been managing for a few years now, temporarily closed its doors. Similar to … Continued
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5 Ways to Deal with an Overload of Insurance Claims
The coronavirus is hitting the U.S. like a ton of bricks. Lysol wipes and spray are virtually extinct. Ground beef and chicken breast are hot commodities. And, you better get to the store early or you definitely aren’t getting any toilet paper. The harsh reality is that those aren’t even the biggest problems we are … Continued
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Coronavirus Relief for Small Businesses: Creativity and Resourcefulness
“Never let a good crisis go to waste,” Winston Churchill said those words more than 70 years ago. But there is no time like right now for them to ring so true. With COVID-19 sweeping the globe. It’s hard to find a business that is not feeling the effects of the pandemic. A business owner … Continued
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College Admissions 2020: The Challenges of COVID-19 Pandemic
Like many of her friends and classmates in their senior year of high school, Lily Ogletree was excited for 2020. Set to graduate from Central Bucks East High School in June, she spent the winter looking at college options. She applied to various schools, and visited campuses in different parts of the country. She didn’t … Continued
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Adding Live Chat Customer Support Agents To Your Website
“Thank you for calling our customer support hotline. Your call is very important to us. All of our customer representatives are busy serving other customers right now, but we will be with you shortly! Please stay on the line.” via GIPHY Sound familiar? Thankfully customer service is changing, and we couldn’t be happier. People are … Continued