HelpSquad
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Blog
Essential employees' rights during COVID-19 Outbreak
It’s honorable to be essential. Everyday millions of essential workers show up for work to keep the world going amidst the COVID-19 outbreak. Healthcare, food, transportation and other industries must continue operations to ensure public health and safety. However, in these unprecedented times, many find themselves risking their own safety, health, and lives. As essential … Continued
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Blog
Live Chat Customer Support FAQs and Debunked Live Chat Service Myths
New things can be scary. In 1876 when telephones were becoming more and more popular, people were suspicious. It was during a time when few people had firsthand experience with electrical machines. There were many fears surrounding the telephone. Was it dangerous? Could other people listen in on conversations? Telephone companies had to work hard … Continued
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Blog
Hospitality Sales After The Pandemic: A Story of Smart Marketing
“Here we go, again!” Lily sat at her dining room table with her laptop still open. Following a few weeks of complete uncertainty, it was nice to at least hear something from Jack. The famous Hotel of the Future which Lily has been managing for a few years now, temporarily closed its doors. Similar to … Continued
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HelpSquad
5 Ways to Deal with an Overload of Insurance Claims
The coronavirus is hitting the U.S. like a ton of bricks. Lysol wipes and spray are virtually extinct. Ground beef and chicken breast are hot commodities. And, you better get to the store early or you definitely aren’t getting any toilet paper. The harsh reality is that those aren’t even the biggest problems we are … Continued
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Blog
Coronavirus Relief for Small Businesses: Creativity and Resourcefulness
“Never let a good crisis go to waste,” Winston Churchill said those words more than 70 years ago. But there is no time like right now for them to ring so true. With COVID-19 sweeping the globe. It’s hard to find a business that is not feeling the effects of the pandemic. A business owner … Continued
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Customer Service
Adding Live Chat Customer Support Agents To Your Website
“Thank you for calling our customer support hotline. Your call is very important to us. All of our customer representatives are busy serving other customers right now, but we will be with you shortly! Please stay on the line.” via GIPHY Sound familiar? Thankfully customer service is changing, and we couldn’t be happier. People are … Continued
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Blog
How to Create Effective Call-to-Action Buttons on Landing Pages
A guide to creating effective call-to-action buttons on landing pages. You can lead a horse to water but you can’t make him drink. You can lead prospective customers to your landing page, but you can’t make them click on your call-to-action button. What you can do is optimize the button so the prospect is more … Continued
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Blog
The Best Lehigh Valley Business Websites - HelpSquad's Picks
As the 65th largest metropolitan region in the U.S., the Lehigh Valley has one of the most vital economies in the state of Pennsylvania. Therefore, it’s no surprise that the area is home to a plethora of successful and innovative businesses. What we at HelpSquad have also come to realize is that some of those … Continued
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Marketing and media
Improving Your Conversion Rates with Landing Page Video
Businesses today constantly seek to boost conversion rates. One effective strategy gaining traction is using landing page videos. These engaging tools capture visitors’ attention and increase conversions. This article explores how to optimize landing page videos to enhance your conversion rates. Understanding Conversion Rates Before we get into the benefits of landing page videos, let’s … Continued
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Blog
The Best Places To Find New Employees
There are numerous reasons why hiring new people may seem like a daunting task. Maybe your company’s senior-most employee is retiring, leaving behind shoes that seem impossible to fill. Or, it could be that sales are soaring, and there’s no time to sit and wait for job seekers to stumble upon your “help wanted” ad. … Continued