In Temkin’s 2018 customer experience report, auto dealerships were ranked thirteenth among twenty industries, earning an “Okay” rating on average. Why was that? Temkin generated the ratings by asking 10,000 US consumers how they would rate their recent interactions with 318 companies, specifically according to three dimensions: success, effort, and emotion. So the auto dealership … Continued

Lead capture is crucial for any business’s success and growth. It converts website visitors into potential customers by gathering their contact information. How can you boost lead capture on your site? One effective strategy is using live chat. This article covers the importance of lead capture, the power of live chat, implementing live chat, other … Continued

In today’s digital world, law firms need straightforward, speedy ways to talk with clients. Live chat is becoming a go-to option. This article covers why Live Chat is vital for law firms and points out important features to consider. We’ll assist with setup and show how it warms up your interactions with clients. Live Chat … Continued

Outsourcing helps lawyers boost business and enhance efficiency. It lets lawyers understand how delegating tasks can improve their work and pinpoint where it’s most useful. This article will cover how outsourcing benefits the legal field and helps lawyers tackle challenges and succeed. What is legal outsourcing? Legal outsourcing services involves contracting external experts for particular … Continued

When you’re in the business of selling cars, reputation is king. And in the online world, building that reputation, or recovering from a one that’s less than stellar, can be the difference in your success.   There are several factors that contribute to your online reputation, and live chat technology for car dealers can be … Continued

In today’s business world, success comes from selling smarter, not harder. Traditional hard selling no longer captures customers’ attention or trust. Luckily, technology enables a more efficient, personalized approach with live chat support. Understanding the Concept of Selling Smarter In sales, smarter selling is now crucial. This means moving away from aggressive tactics and focusing … Continued

Are you tired of the conventional car-buying process? The use of a car dealer live chat can significantly improve your experience as it gives you instant support and personalized service right from your own home. Through live chat, you will be able to purchase a car by going through the stages of locating the ideal … Continued

In today’s digital age, technology shapes our daily lives. Real estate customer service is changing too. Live chat, once simple, is now crucial for real estate businesses. Understanding the Importance of Live Chat for Real Estate Having the right tools is key, but training your staff to use live chat effectively is just as important. … Continued

As someone in the car sales business, you have probably heard these fears and complaints customers have about buying a car: Sound familiar? If you want your company to be successful and stand out from the competition, you need to address these fears. Because in today’s business climate, people aren’t coming to you to buy … Continued

There’s only so much you can do during the work day. And if you’re a real estate agent, that day doesn’t usually fit neatly inside the typical 9 to 5. (Sorry, Dolly Parton).   Even though we all want to be able to do it all, for most of us, that’s a pipe dream.  And … Continued