26 Apr Blog
How Live Chat can make your work hours go farther
There’s only so much you can do during the work day. And if you’re a real estate agent, that day doesn’t usually fit neatly inside the typical 9 to 5. (Sorry, Dolly Parton). Even though we all want to be able to do it all, for most of us, that’s a pipe dream. And … Continued
24 Apr Blog
Essential Social Media Integration for Reaching Millennials
Today, social media plays a vital role in connecting with millennials. Their strong presence on these platforms makes them essential for businesses. To reach this audience, it’s crucial to understand social media’s role in millennial culture and recognize key trends and strategies for successful engagement. Understanding the Millennial Audience Millennials, born between 1981 and 1996, … Continued
19 Apr Blog
How Auto-Translate Conquers Language Barriers
In today’s global world, bridging cultural and language divides is crucial. Auto-translate technology is a game-changing tool. It helps individuals and businesses easily overcome language barriers. This article explores the impact of auto-translate systems. It covers their role in smooth global communication and the advanced technology behind them. Discover how auto-translate is making the world … Continued
17 Apr Higher Education
Boosting College Enrollment: The Power of Live Chat and SMS
Colleges and universities must find innovative ways to attract prospective students and boost enrollment. One powerful tool that has emerged is university live chat combined with SMS messaging. These communication channels have revolutionized the enrollment process, making it easier for both students and institutions to interact and engage effectively. Understanding the Importance of Live Chat … Continued
12 Apr Blog
Three Reasons You'll Wish You Had Whisper Technology Sooner
Picture this: You’re interacting with a guest, helping her with her unique needs, when she asks you a question you just don’t know the answer to. You know where to find the person who knows the answer–he’s downstairs in the lobby–but you don’t want to make the guest wait, and you want her to have … Continued
10 Apr Blog
How HelpSquad Live Chat Answering Service Makes Foreign Language Students Feel at Home
Leaving one’s family behind to move to another country is hard enough; when we add second language learning and university coursework to the mix, we can see how foreign language students might struggle to feel connected to and stay engaged in our schools. How can we eliminate this barrier? How can we help foreign language … Continued
05 Apr Blog
Why Hotel Customer Service Matters More Than Ever
World over, providing good customer service is essential in the hospitality sector. Hotels need it to succeed. How guests are treated shapes their experience and the hotel’s reputation. What is hotel customer service? A hotel is not just a place to sleep for the guests but more than that. They want being valued and looked … Continued
04 Apr Blog
Five Reasons Students Respond to Proactive Outreach
In the modern-day educational system, proactive outreach causes students to be successful. Educators can meet students’ needs and provide them with academic and personal support by getting in touch with them even before the issues crop up. The article below discusses five reasons for students’ positive attitude towards such initiatives and the increase in engagement, … Continued
28 Mar Customer Service
How Guest Satisfaction Scorecards Will Change Your Business
Guest satisfaction is crucial for any business, driving loyalty and revenue growth. More businesses now use guest satisfaction scorecards to measure and improve performance. These scorecards offer a clear analysis of satisfaction levels, providing insights that can transform a business. This article explores the importance, implementation, and future trends in customer satisfaction measurement. Understanding the … Continued
20 Jan Resellers
Resell 24/7 Live Chat Answering Service Under Your Brand
Are you a digital marketing agency, website development firm, SEO firm, PR firm or a niche industry expert with 200 or more active clients? If you answered “Yes” to any of the above, read on! Live chat software for websites is still a fairly new technology with penetration below 9% across the web. This means … Continued