Virtual Assistants

Healthcare in 2025 looks different. Providers aren’t just being paid for how many services they deliver. They’re being measured on how well their patients do. Things like fewer hospital readmissions, better chronic condition management, and healthier patients overall matter more than the number of procedures. This is what value based care is all about. And … Continued

We’re excited to announce that HelpSquad has been recognized as a 2025 Spring Clutch Global Award winner for our excellence in Customer Support Outsourcing services. This places us among the top 15 customer service providers worldwide on Clutch, the leading global marketplace for B2B service providers. What the Clutch Global Awards Mean Clutch evaluates tens … Continued

Some days, running a business feels like barely holding it together. You’re deep into something important, the phone rings again, someone needs something and you’re already behind. You’re answering with one hand, half-thinking about three other things, trying to remember if you even ate lunch. And somehow, you’re still expected to be nice, helpful, patient. … Continued

In today’s healthcare world, medical receptionist software helps offices run smoothly. It handles tasks like booking visits, tracking records, billing, and calls. These tools cut down on delays, boost patient care, and raise team efficiency. With many choices and price plans, picking the best one can feel tough. This guide covers 10 top medical receptionist … Continued

Let’s talk about a healthcare job you probably haven’t heard enough about, but that’s growing fast and you can do it from anywhere. I’m talking about medical claims processing jobs. It’s one of those behind-the-scenes roles that makes the whole system work. Mainly, helping doctors get paid and making sure insurance claims don’t fall through … Continued

Healthcare moves fast, so clear and quick records matter more than ever. Doctors juggle patient care, admin work, and EHR demands daily. One smart way to ease this load is by hiring a medical transcriptionist. So, what does a medical transcriptionist do, and why should you outsource? This guide breaks it down and explains their … Continued

The healthcare industry is undergoing a profound transformation driven by technological innovation. Among the most impactful advancements are medical and dental virtual assistants, AI-powered tools designed to streamline administrative tasks, enhance patient engagement, and improve clinical workflows. These digital helpers are not only reshaping how healthcare providers operate but also redefining patient experiences and outcomes. … Continued

Small medical offices must make the most of their time and money. A good EMR system helps staff treat patients instead of clicking screens. The market is full of tools that offer cloud access, billing help, or fast charting. This guide lists 10 best EMR Tools for small practices with under 20 providers. Each tool … Continued

Revenue losses, compliance risks, and patient trust are on the line. Let’s talk about what’s really going wrong—and how to fix it without burning out your team. What’s Really Draining Your Practice? Most healthcare providers focus on patient volume or insurance reimbursement rates when thinking about revenue. Totally fair. But here’s something we don’t talk … Continued

Healthcare costs have outpaced inflation for decades, straining hospitals, payers, and patients. So, how does AI reduce costs in healthcare? McKinsey says the U.S. could save $360 billion a year by using current AI and automation tools. But many leaders still don’t know where those savings come from. It’s key to learn how AI cuts … Continued