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Blog - page 16

Notes from the team.

skills of a healthcare virtual assistant
Healthcare

Top Skills for Medical Virtual Assistants and Healthcare VAs in 2026

The twelve skills healthcare virtual assistants are actually hired for, the requirements employers set, the ten tasks the job involves, and how to put it on a resume.

Maria Rush
healthcare call center companies
Call Center Outsourcing

Top 10 Healthcare Call Center Companies for 2026

A look at 10 healthcare call center companies, including HelpSquad, Teleperformance, Maxim, Alorica, and Concentrix, and how each handles patient calls.

Mary Dellosa
healthcare bpo market
Healthcare

Healthcare BPO Market Growth: What It Means for Small and Mid-Sized Practices

Paperwork piling up at your clinic? Healthcare BPO partners now handle billing, coding, claims, and patient calls so your staff can focus on care.

Maria Rush
Virtual Receptionists for Medical Offices
Healthcare

Virtual Receptionists for Medical Offices: Benefits You Need to Know

Virtual receptionists answer calls, book appointments, and handle patient questions after hours so your healthcare team can focus on in-person care.

Vlade Legaspi
what is a virtual medical assistant
Healthcare

What is a Virtual Medical Assistant? How They Save Time, Reduce Costs & Streamline Your Clinic

A virtual medical assistant handles scheduling, patient records, and billing remotely so your healthcare team can save 10-15 hours a week and focus on care.

Vlade Legaspi
healthcare it outsourcing
Business Process Outsourcing

Healthcare IT Outsourcing: Key Benefits and Rising Companies to Watch in 2026

A look at healthcare IT outsourcing in 2026, covering EHR support, HIPAA help desks, cloud migration, and rising firms like Omega, GeBBS, and Helpware.

Maria Rush
medical billing virtual assistant
Healthcare

How a Medical Billing Virtual Assistant Can Transform Your Practice

A medical billing virtual assistant submits claims, works denials, and answers patient billing questions remotely so your healthcare practice gets paid faster.

Mary Dellosa
Secure Email HIPAA Compliant
Healthcare

Secure Email HIPAA Compliant: 6 Best Tips for Safe Messaging

Six tips for picking HIPAA compliant email in healthcare, covering encryption, DMARC checks, access controls, audit logs, and staff training that holds up.

Vlade Legaspi
how to become a virtual medical assistant
Virtual Assistants

How to Become a Medical Virtual Assistant: Training, Certification & Career Steps

Steps to become a virtual medical assistant: finish high school, complete CMAA or NHA training, then build a remote healthcare career from home.

Maria Rush
Virtual Medical Administrative Assistant
Healthcare

How a Virtual Medical Administrative Assistant Boosts Your Practice

When evening calls and weekend rescheduling pile up, a virtual medical admin assistant covers the gaps so your healthcare team isn't stuck on after-hours paperwork.

Mary Dellosa
Virtual Receptionist for Medical Practice
Customer Service

Enhancing Efficiency: Virtual Receptionist for Medical Practice

Virtual assistants answer patient calls, book appointments, and handle insurance questions so your front desk staff can focus on the people in the waiting room.

Vlade Legaspi
Google Review Responses
Healthcare

Why Google Review Responses Matter for Healthcare Practices

Replying to Google reviews shapes how patients see your healthcare practice. This post covers trust, SEO gains, and handling tough feedback with care.

Mary Dellosa
Let's talk

Let's talk about what your practice actually needs.

A 30-minute call. No sales pressure. We'll tell you honestly whether we're a fit.

877-775-3667 · info@helpsquad.com · Doylestown, PA