Published 30 June 2020 (Updated 11 September 2021)Healthcare documentation is essential because it keeps patients safe and care teams aligned with accurate, up-to-date records. Clear notes reduce preventable errors, support continuity of care across multiple providers, and provide legal and regulatory proof of what was done and why. For example, recording a patient’s penicillin allergy … Continued

Published 30 June 2020 (Updated 11 September 2021)A virtual dental receptionist is a remote team member who answers calls and messages, schedules appointments, and handles basic admin tasks so your in-office staff can focus on patient care. They can support phone, email, web chat, and even social messages, often with after-hours coverage. For example, if … Continued

Published 30 June 2020 (Updated 11 September 2021)A podiatry medical assistant supports a podiatrist by combining hands-on clinical care with front-office tasks focused on foot and ankle health. They prep exam rooms, take vital signs, update records, and assist with treatments like wound dressings, casts, or ingrown toenail care. For example, they may perform a … Continued

Published 30 June 2020 (Updated 11 September 2021) A patient intake specialist is a healthcare administrative professional responsible for managing the initial stage of the patient experience by collecting medical histories, verifying insurance coverage, and ensuring HIPAA-compliant data entry. You ever walk into a clinic and the front desk just feels… calm?Someone greets you, takes … Continued

Published 30 June 2020 (Updated 11 September 2021) A medical virtual assistant company provides remote professionals who manage administrative and clinical tasks for healthcare practices. These experts handle essential duties like patient scheduling, medical billing, and insurance verification from a remote location. For example, a virtual assistant can update electronic health records in real time … Continued

Published 30 June 2020 (Updated 11 September 2021)Electronic Health Records systems are meant to help with workflow efficiency, better patient care, and smarter data handling overall. Even so, plenty of organizations run into serious hurdles during EHR implementation. Things like unexpected expenses and resistance from the team tend to drag everything down. A solid EHR … Continued

Published 30 June 2020 (Updated 11 September 2021)Virtual care teams support behavioral health and post-surgery patients by staying connected after discharge with remote check-ins, reminders, education, and simple follow-ups that prevent gaps in care. They help patients stick to therapy sessions, medications, and recovery steps, while updating records and alerting clinicians when something looks wrong. … Continued

Published 30 June 2020 (Updated 11 September 2021) Virtual primary care is a regular primary-care relationship done online. How does virtual primary care work? You sign up with a clinic or platform, book a video/phone visit, share symptoms and history, and your provider treats common issues, manages chronic care, orders labs, refills meds, and follows … Continued

Published 30 June 2020 (Updated 11 September 2021)Revenue cycle management for dental practices is the full process of getting paid, from patient registration and insurance verification to coding, claims follow-up, and collecting the final balance. It matters because small billing errors or missed denials can slow cash flow and raise admin costs. For example, verifying … Continued

Published 30 June 2020 (Updated 11 September 2021)Virtual primary care is ongoing primary healthcare delivered remotely through secure video, phone, or messaging, supported by tools like EHRs and remote monitoring. It goes beyond a one-off telemedicine visit by covering routine checkups, preventive advice, chronic condition management, and follow-ups with the same care team. For example, … Continued