Hospitality

Live chat agent job became more and more important in the last decade. What would make a good live chat agents vs not so. Let's explore what the best practices live chat agents should follow.

During remote learning, student participation is essential to reach the goal. As there is no physical contact, the virtual channels have to create a connection. By using creative methods and good communication, teachers can lead students to be engaged and win their motivation. Besides, platforms like WritePaper can contribute to students’ handling of their studies … Continued

Concert tickets are expensive, and the price of music festival passes can be downright offensive. Not to mention, all the planning and spending that comes along with attending a multi-day event – transportation, accommodations, and time off from work. It’s a hassle and a big investment. But, in the end, millions of people just like … Continued

Who wouldn’t love to get away right now? Hell…at this point, who wouldn’t love to simply get out of the house? Sadly, it appears many Americans will be forced to remain housebound for the foreseeable future. As of Tuesday, May 5th, 65% of America’s population, roughly 214 million people, remained under some form of lockdown. … Continued

“Here we go, again!” Lily sat at her dining room table with her laptop still open. Following a few weeks of complete uncertainty, it was nice to at least hear something from Jack.  The famous Hotel of the Future which Lily has been managing for a few years now, temporarily closed its doors. Similar to … Continued

What is the Importance of Communication in Home Improvement? Communication for home improvement contractors affects almost everything. Schedules. Budgets. Client trust. Even reviews. Most home renovation problems do not start with bad work. They start with unclear conversations. Missed calls. Assumptions that were never confirmed. Home improvement projects involve decisions at every stage. Materials. Timing. … Continued

In today’s global world, bridging cultural and language divides is crucial. Auto-translate technology is a game-changing tool. It helps individuals and businesses easily overcome language barriers. This article explores the impact of auto-translate systems. It covers their role in smooth global communication and the advanced technology behind them. Discover how auto-translate is making the world … Continued

Picture this: You’re interacting with a guest, helping her with her unique needs, when she asks you a question you just don’t know the answer to. You know where to find the person who knows the answer–he’s downstairs in the lobby–but you don’t want to make the guest wait, and you want her to have … Continued

World over, providing good customer service is essential in the hospitality sector. Hotels need it to succeed. How guests are treated shapes their experience and the hotel’s reputation. What is hotel customer service? A hotel is not just a place to sleep for the guests but more than that. They want being valued and looked … Continued

Guest satisfaction is crucial for any business, driving loyalty and revenue growth. More businesses now use guest satisfaction scorecards to measure and improve performance. These scorecards offer a clear analysis of satisfaction levels, providing insights that can transform a business. This article explores the importance, implementation, and future trends in customer satisfaction measurement. Understanding the … Continued