Small Business

For the inexperienced B2B business, getting new leads is a simple proposition. It’s practically a law of physics: The more lead generation services you use, the more leads you get. After all, who doesn’t want more leads? If you can maximize your incoming leads by employing as many lead generation services as possible, that’s the … Continued

As a kid, when my Mom rang the dinner bell, we came running. I mean…she didn’t actually have a dinner bell. But, we did eat at the dinner table as a family every single night — a tradition that seems to be fading in today’s society.  Studies show that families reap huge benefits from this … Continued

Read the comment section in any post about procrastination behaviors and you’ll see some version of the same joke: I’ll deal with it later. Funny and all. But procrastination is serious business, and you should deal with it. As in right now. According to one psychologist (Michael Neenan), procrastination isn’t just a little bit harmful. … Continued

I have seen one man build an entire house with a glorified bowl and a stick.  I know it sounds impossible, but there’s a video to prove it.  For countless days on end, he works alone in the depths of the jungle. No electricity, power tools, or A/C. But with each pile of dirt, he … Continued

We can all agree that Henry Ford was a smart businessman. His legacy and business models still live on today. But there is more we can learn from Henry Ford than just assembly-line efficiency.  Henry Ford taught business owners how to say “no”. Ford famously insisted, “Any customer can have a car painted any color … Continued

This is a story about how website with live chat made one man very happy. Beauford was having a busy Monday. It all started, as it usually does, with an alarm clock. (Beauford was an old-fashion kind of guy and liked to use an old-fashion alarm clock. None of that new generation mumbo-jumbo) And so … Continued

HelpSquad provides 24/7 live chat outsourcing for businesses of all sizes. Our team of trained, multilingual agents engage visitors in real time, qualify leads, and deliver support that feels human. If recent history has taught us anything, it’s that people should know all of the facts before they make a decision or take action.  But, … Continued

Mike Figliuolo, the founder of Thought Leaders, was a tough guy. A former US army platoon leader. An entrepreneur. A certified Master Fitness Trainer. Not exactly the type of person you would expect to have a heart attack at 43. Despite all his accomplishments, Figliuolo learned one important lesson: he wasn’t making time for his … Continued

Who would have thought that physical contact between humans would become a major obstacle to running a business.  Yet, this is the reality in 2020. The dangers of COVID-19 changed the way people live, work, and do business. Perhaps not just for the time being, but for the long run. The home office switch was … Continued

When COVID-19 struck and the government issued a mandatory quarantine, no one could have predicted or prepared for the financial and economic consequences. It’s been almost two months since then, and businesses are still closed or struggling to stay open.  HelpSquad, along with our sister companies LiveHelpNow and Insane Lab, sprung into action as soon … Continued