Virtual Assistants
14 Sep
Blog
What causes poor customer service and how can it be improved?
14 Sep 2015 By: Mary Dellosa
Many companies struggle with bad customer service. In a tough market, great service is crucial for success. Understanding and fixing these issues can be hard. What is poor customer service? Let’s first define poor customer service. It happens when a company or its staff doesn’t meet customer expectations. This can look like rudeness, long waiting … Continued