The home improvement industry is notoriously labor intensive. With long hours and backbreaking work, you have hardly any time (not to mention energy) left to find leads and grow your business. That’s where HelpSquad can save the day. While you focus on your job and put just a little work into gaining leads, HelpSquad can … Continued

Today, businesses want to better help their customers. They use live chat agents and chatbots for quick support. Live chat agents are real people who answer questions right away. Chatbots are programs that automatically respond to questions. Both live chat agents and chatbots are used to help customers fast. Exploring Live Chat Agents and Chatbots … Continued

We now live in a very mobile society. We carry computers in our pockets, billions of passengers fly on a plane each year,  there are more than 250 million cars on the road in the United States. And, according to statistics site FiveThirtyEight, the average person will move homes 11.4 times in their lifetime. As … Continued

The way in which we conduct our accounting practices is changing rapidly. New customer expectations and emerging technologies mean that accounting firms must rethink how they deliver their services to customers and potential clients. As a provider of accounting services, your clients are counting on you to be there through every point of their life … Continued

How Live Chat Can Take the Heat off of HVAC Owners It’s been three weeks of record-breaking heat and your days are getting longer and longer as you go from tired air conditioner to tired air conditioner trying to keep your customers comfortable. As a busy HVAC business owner, you don’t really have time to … Continued

The typical moving company is a small business, not a large corporation with a dedicated sales staff. So you’re answering your phone, responding to emails and closing sales yourself. If you’re busy talking to potential customers on the phone and answering emails and text messages, then you’re making some deals. But you’re limited by the … Continued

Today’s legal field is highly competitive. Using BPO to improve attorney-client interactions is key. BPO can boost your law practice by improving communication and efficiency, and strengthening relationships. This article shows how BPO solutions can enhance client service and streamline your operations, setting your firm apart in the legal industry. Understanding the Importance of Attorney-Client … Continued

In Temkin’s 2018 customer experience report, auto dealerships were ranked thirteenth among twenty industries, earning an “Okay” rating on average. Why was that? Temkin generated the ratings by asking 10,000 US consumers how they would rate their recent interactions with 318 companies, specifically according to three dimensions: success, effort, and emotion. So the auto dealership … Continued

In today’s marketplace, it’s necessary to have a reliable, user-friendly website. With the right combination of intuitive design and functionality, your online presence can generate traffic, strengthen your brand and increase sales. Here are a few ways you can optimize your website to capture more leads. Improve Your Website’s UX We are living in era … Continued

In today’s digital world, law firms need straightforward, speedy ways to talk with clients. Live chat is becoming a go-to option. This article covers why Live Chat is vital for law firms and points out important features to consider. We’ll assist with setup and show how it warms up your interactions with clients. Live Chat … Continued