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Want to Attract Qualified Students to Your College? Use Honey.
In the mid-1960s a man walked into the Massachusetts Institute of Technology’s admissions office. “I’m here to study electronic surveillance technology,” he said. The statement caused some confusion since MIT had no record of the young man ever applying to the school. The fact that he also didn’t have a matriculation certificate complicated the matter. … Continued
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Going to the Dentist: The “COVID-19” Norm
If you’re anything like me, you absolutely LOVE the feeling of clean teeth after you’ve been to the dentist. Sure, I follow the recommended brushing and flossing rules they say to follow, but nothing compares to the cleanliness of freshly clean and polished teeth. A handful of dental practices were able to remain open during … Continued
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Real Estate
Real Estate Agents: Want Personal Connections with Web Visitors? Stop Treating Them Like Cattle
Many real estate agencies hold two simultaneous thoughts in their heads: “I want more traffic, more leads, and a website real estate agencies hold two simultaneous thoughts in their heads: “I want more traffic, more leads, and a website…
![65 Live Chat Statistics That Prove Live Chat Will Benefit Your Business's CX [Infographics] 7 Live Chat Stsatistics](https://helpsquad.com/wp-content/uploads/2020/06/sketch-3042584_1920-300x266.jpg)
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65 Live Chat Statistics That Prove Live Chat Will Benefit Your Business's CX [Infographics]
If recent history has taught us anything, it’s that people should know all of the facts before they make a decision or take action. But, rather than dredge up dicey subjects and lay out the red carpet for a battle royale in the comments, I’ll explain my sentiments this way. Imagine you’re on a long … Continued
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Set Up a Live Chat Service and Go Home at 5 o'Clock
Mike Figliuolo, the founder of Thought Leaders, was a tough guy. A former US army platoon leader. An entrepreneur. A certified Master Fitness Trainer. Not exactly the type of person you would expect to have a heart attack at 43. Despite all his accomplishments, Figliuolo learned one important lesson: he wasn’t making time for his … Continued
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15 Tools To Run a Business Without Touching People
Who would have thought that physical contact between humans would become a major obstacle to running a business. Yet, this is the reality in 2020. The dangers of COVID-19 changed the way people live, work, and do business. Perhaps not just for the time being, but for the long run. The home office switch was … Continued
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Bucks County Businesses Helping to Fight COVID-19
When COVID-19 struck and the government issued a mandatory quarantine, no one could have predicted or prepared for the financial and economic consequences. It’s been almost two months since then, and businesses are still closed or struggling to stay open. HelpSquad, along with our sister companies LiveHelpNow and Insane Lab, sprung into action as soon … Continued
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The CX of Event Planning During the Coronavirus
Concert tickets are expensive, and the price of music festival passes can be downright offensive. Not to mention, all the planning and spending that comes along with attending a multi-day event – transportation, accommodations, and time off from work. It’s a hassle and a big investment. But, in the end, millions of people just like … Continued
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Live chat
Ruby Live Chat vs HelpSquad: Choosing Live Chat Agents
Who are we? Customers! What do we want? Answers! When do we want them? Now! While there may not be an actual customer rally, that’s the gist of it. Customers today are not a patient folk, especially when it comes to online interactions. Studies show that a website only has about eight seconds to impress … Continued
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Customer Service
6 Out-of-the Box Ideas For Small Business Reopening
Small business reopening has been on everyone’s mind as the United States nears the second month of COVID-19 quarantine. With some states lifting restrictions and others preparing to do so in the near future, small business owners everywhere ponder on reopenings. Safety of operations and financial viability become major issues in all cases as the … Continued