Customer Success Stories
“They are a professional who has always proven themselves trustworthy and beneficial to our support staff.”
Kofile Technologies
“Good communication between company and customer!”
Spark Orthodontics
“The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction.”
Mason Bottle
29 Jan Customer Success Stories
Connexa Upgrades Consumer Response Experience for its Slinger Bag Brand in the US market
Connexa Press Release Significant improvements experienced in first month. Response times reduced by 1000% Customer Satisfaction improves 12%. Windsor Mills, MD, Dec. 19, 2023 (GLOBE NEWSWIRE) — Connexa Sports Technologies Inc. (Nasdaq:CNXA) today confirmed it appointed ArenaCX, a company that specializes in building and scaling Customer Experience (CX) operations for brands across all sectors, as a strategic partner for the … Continued
05 May Higher Education
BFIT Improves Student Experience (With a Little Help From HelpSquad)
“I wish to be useful even after my death…in forming and advancing other young people who may be serviceable to their country.” – Benjamin Franklin This is quite an admirable quote from one of our most famous founding fathers. Little did Benjamin Franklin know that two hundred years after his death, these words would not … Continued
30 Mar Customer Success Stories
Busy Dental Practice Secures 30+ New Patients A Month With Around The Clock Support
High demand and limited staff. Small businesses have faced this dilemma across the nation. Dental practices are no exception. During these fluid and challenging times, many practices have had to struggle to provide their patients with the same customer experience they received prior to the pandemic. In business for more than 30 years, Maria Rhode, … Continued
20 Sep Customer Success Stories
How Being Passionately Customer-Centric Leads To Greatness: Mason Bottle's Customer Success Story
Nothing is stronger and more true than a parent’s love for a child. As a parent, you strive to make sure your children receive the best medical care, deliberate over which schools they should go to and which foods they should eat. Wanting the best for your child becomes a passion. Now, imagine taking that … Continued
25 Feb Blog
M4D Powers Through the Pandemic, Proves Customer Focus is the Key to Success
The story of how one marketing agency continued to thrive in a shifting industry landscape by maintaining a customer focus. In the last year, we’ve all been put through the wringer. A pandemic. Political unrest, job losses, and struggling businesses. But, in times like these, it’s important to remember that, “Tough times never last, but … Continued