
Blog
How You’re Pissing Off Your Customers Without Even Trying
It’s 2 am when I wake up and I hear nothing. Normally, at 2 am, hearing nothing would be ideal. It’s not a scene out of a horror movie when hearing nothing means there’s a bad man hiding in your house. But it’s the hottest night of the year so far and I don’t hear … Continued

Blog
We Spent a Week Throwing Curveballs at the Best Chatbots in the Game. Here’s What They Had to Say.
Do you know who Josh Kalk is? He’s a human curveball. Upon first glance, Kalk appears to be nothing more than your average Joe…a shy intellect if you will. The 44 year-old started out as a math and physics professor at a small state college in West Virginia and a small-time writer of his own … Continued

Financial Service
Website with Live Chat: A Little Story About CPA Beauford, Told in GIFs
This is a story about how website with live chat made one man very happy. Beauford was having a busy Monday. It all started, as it usually does, with an alarm clock. (Beauford was an old-fashion kind of guy and liked to use an old-fashion alarm clock. None of that new generation mumbo-jumbo) And so … Continued

Blog
Landing Page Psychology: 8 Ways to Make More Sales
I was helping my brother with an estate sale once, and he was having trouble selling what we both thought was the prized item: a perfectly good printer. The printer had no major flaws. It was new-ish. He just didn’t need it anymore. The price was appropriate. In fact, it was a total bargain for … Continued

Blog
Want to Attract Qualified Students to Your College? Use Honey.
In the mid-1960s a man walked into the Massachusetts Institute of Technology’s admissions office. “I’m here to study electronic surveillance technology,” he said. The statement caused some confusion since MIT had no record of the young man ever applying to the school. The fact that he also didn’t have a matriculation certificate complicated the matter. … Continued

Blog
Going to the Dentist: The “COVID-19” Norm
If you’re anything like me, you absolutely LOVE the feeling of clean teeth after you’ve been to the dentist. Sure, I follow the recommended brushing and flossing rules they say to follow, but nothing compares to the cleanliness of freshly clean and polished teeth. A handful of dental practices were able to remain open during … Continued

Real Estate
Real Estate Agents: Want Personal Connections with Web Visitors? Stop Treating Them Like Cattle
Many real estate agencies hold two simultaneous thoughts in their heads: “I want more traffic, more leads, and a website real estate agencies hold two simultaneous thoughts in their heads: “I want more traffic, more leads, and a website…
![65 Live Chat Statistics That Prove Live Chat Will Benefit Your Business's CX [Infographics] 34 Live Chat Stsatistics](https://helpsquad.com/wp-content/uploads/2020/06/sketch-3042584_1920-300x266.jpg)
Blog
65 Live Chat Statistics That Prove Live Chat Will Benefit Your Business's CX [Infographics]
If recent history has taught us anything, it’s that people should know all of the facts before they make a decision or take action. But, rather than dredge up dicey subjects and lay out the red carpet for a battle royale in the comments, I’ll explain my sentiments this way. Imagine you’re on a long … Continued

Blog
Set Up a Live Chat Service and Go Home at 5 o'Clock
Mike Figliuolo, the founder of Thought Leaders, was a tough guy. A former US army platoon leader. An entrepreneur. A certified Master Fitness Trainer. Not exactly the type of person you would expect to have a heart attack at 43. Despite all his accomplishments, Figliuolo learned one important lesson: he wasn’t making time for his … Continued

Blog
15 Tools To Run a Business Without Touching People
Who would have thought that physical contact between humans would become a major obstacle to running a business. Yet, this is the reality in 2020. The dangers of COVID-19 changed the way people live, work, and do business. Perhaps not just for the time being, but for the long run. The home office switch was … Continued