Customer Service

The good, the bad and the ugly

Automotive lead generation 16 Jan
Auto Dealership

Effective Automotive Lead Generation Tips to boost sales

16 Jan 2018 By: Mary Dellosa
Creating FAQ 04 Aug
Customer Service

The Importance of a Well-Crafted FAQ

04 Aug 2017 By: Mary Dellosa
Customer is not right 31 Jul
Customer Service

Understanding Why the Customer is Not Always Right

31 Jul 2017 By: Maria De Jesus
Live chat virtual assistant outsourcing 29 Jan
Blog

Guide to outsourcing chat services to virtual live chat assistants

29 Jan 2016 By: Garland Robinson
Put customer first 12 Oct
Blog

How to Make Customer Service Central

12 Oct 2015 By: Michael Kansky
Time management and resource allocation 08 Oct
Blog

10 Business Tips on time management and resource allocation

08 Oct 2015 By: Michael Kansky
Strong relationships increase sales 14 Sep
Customer Service

Building Strong Customer Relationships to Ensure Long-Term Success

14 Sep 2015 By: Matthew Harmer
Poor customer service 14 Sep
Blog

What causes poor customer service and how can it be improved?

14 Sep 2015 By: Mary Dellosa
zappos 14 Sep
Customer Service

What We Learned from Zappos About Remarkable Customer Support

14 Sep 2015 By: Mary Dellosa