Notes from the team.
15 Tools To Run a Business Without Touching People
COVID-19 made physical contact a business risk. These 15 touchless tools support remote work, from contactless payments to voice tech and virtual meetings.
Ruby Live Chat vs HelpSquad: Choosing Live Chat Agents
Side by side look at Ruby Live Chat vs HelpSquad, covering features, package tiers, and pricing starting at $185/month versus Ruby's $249/month basic plan.
6 Out-of-the Box Ideas For Small Business Reopening
Six small business reopening ideas built from real COVID-era examples, including Little Greek Fresh Grill's community stores and remote work setups that stuck.
The 9 Steps of How to Interview and Hire Remotely
With the average hire costing $7,645, vetting remote work candidates matters. Walk through 9 steps from posting the job to virtual onboarding and training.
How to Take Your Business from Brick-and-Mortar to Online
COVID forced small shops to lock their doors overnight. Here's how to move your business from brick-and-mortar to ecommerce, starting with social media.
5 Ways to Deal with an Overload of Insurance Claims
Claims volume spiking past what your team can handle? Five practical ways insurance agencies are coping, from rehiring retirees to shifting workloads.
Adding Live Chat Customer Support Agents To Your Website
Why hold music is losing customers and how adding live chat to your site keeps millennials buying instead of bouncing to your competitor's social pages.
5 Effective Ways to Get More Subscribers with Content Upgrade
Five content upgrade types that actually convert readers into email subscribers, with examples from Close and Salesforce and stats on marketing lift.
Power words for Customer Service
Power words for live chat and customer service: active voice over passive, real empathy phrases, and why "I will" beats "I can" with customers.
Tame the Madness: Small Business Organization Tips
Holiday rush turning your shop into chaos? Practical small business organization tips covering finances, clean workspaces, and team management through December.
Guide To Content Marketing Strategy For The Transportation Industry
Planes, trains, automobiles or even motorbikes...no matter what sector of the transportation industry your business falls under, you need to have a digital content marketing strategy. Every business in every industry needs one. The good news is that implementing a content marketi
How to Create Effective Call-to-Action Buttons on Landing Pages
A marketing guide to call-to-action buttons that actually get clicks, covering button text, power words, image placement, and color contrast on landing pages.
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